Frequently Asked Questions (FAQs)

Ordering & Quotation

How can I order custom boxes from Apexio Packaging?

You can place your order by requesting a quote through our website or by contacting our team at sales@apexiopackaging.com. Our packaging specialists will guide you through box style, size, material, printing options, and finishing before confirming your order.

Simply share your box requirements, including dimensions, quantity, material, printing details, and finishing options. Our team usually responds with a detailed quotation within a few hours during business days.

Yes. We encourage customers to compare pricing and services. Apexio Packaging offers competitive wholesale pricing, free design assistance, and premium materials, making us one of the most cost-effective packaging suppliers.

Our minimum order quantity generally starts from 100 boxes, depending on the box style, material, and printing requirements.

Ordering & Quotation

Design & Artwork

Will your experts help me design my packaging boxes?

Yes. Our professional designers provide free design assistance to help create packaging that perfectly represents your brand.

Yes. Our pre-press team reviews all artwork files and removes technical issues such as bleed problems, alignment errors, color mode issues, and dieline adjustments before printing.

Absolutely. If you do not have a design ready, our designers will help create custom packaging artwork tailored to your product and branding requirements.

Yes. We can provide dieline templates and design guidelines so you can easily create your packaging design using the correct dimensions.

We recommend submitting artwork in AI, PSD, PDF, or EPS format with CMYK color mode and 300 DPI resolution for the best printing results.

Large design files may exceed upload limits. You can send your artwork via Google Drive, Dropbox, WeTransfer, or directly to sales@apexiopackaging.com.

Design & Artwork

Materials & Quality

Do you use high-quality materials for custom boxes?

Yes. We use premium materials including kraft paper, cardboard, corrugated board, and rigid board to ensure durability, protection, and a professional appearance.

Yes. Every order undergoes strict quality inspection for printing accuracy, color consistency, structural integrity, and finishing quality before shipment.

Yes. Production follows the approved artwork proof and sample specifications to ensure consistency in the final product.

Materials & Quality

Samples

Can I receive a sample before mass production?

Yes. We offer physical samples and digital proofs to help you review design, size, structure, and material before full production begins.

Yes. Custom printed samples can be produced upon request to ensure you are fully satisfied with the final packaging.

Samples

Production & Delivery

How long does it take to produce custom packaging boxes?

Production typically takes 8–12 business days after final artwork approval. Delivery time depends on your location.

Yes. We provide rush production and expedited shipping options for urgent packaging needs.

Most orders include free shipping within the United States. International shipping costs may vary depending on the location.

Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status.

Production & Delivery

Payments & Taxes

Is your payment system secure?

Yes. Our website uses secure, encrypted payment gateways to protect customer transactions.

We accept credit cards, debit cards, bank transfers, and other secure online payment methods.

Payment Method

Any applicable sales tax or customs duties will depend on your region and local regulations.

Payments & Taxes

Order Changes & Cancellations

Can I cancel my order after placing it?

Orders can be canceled before production begins. Once printing starts, cancellation may not be possible or may involve partial charges.

Yes. In many cases we can adjust quantities if the production stage allows it.

Order Changes & Cancellations

Sustainability

Do you produce eco-friendly packaging boxes?

Yes. Apexio Packaging offers eco-friendly packaging solutions made from recyclable and biodegradable materials.

We prioritize sustainable materials, efficient production methods, and environmentally responsible packaging practices.

Sustainability

Customization

What finishing options are available for custom boxes?

Apexio Packaging offers a wide range of premium finishing options to enhance the appearance of your packaging. These include matte lamination, gloss lamination, soft-touch coating, spot UV, embossing, debossing, foil stamping, die-cut windows, and textured coatings to create a premium brand presentation.

Yes. We provide several luxury finishing techniques including gold or silver foil stamping, embossing, debossing, and spot UV coating. These techniques highlight specific elements such as logos or brand names and give your packaging a high-end look.

Absolutely. Apexio Packaging manufactures boxes in fully customizable dimensions, shapes, and structural styles based on your product requirements. Whether you need mailer boxes, tuck boxes, rigid gift boxes, or unique die-cut shapes, we can produce packaging tailored to your specifications.

Customization

Printing

What printing techniques do you use for custom packaging?

We use several professional printing methods depending on your packaging needs, including offset printing, digital printing, and flexographic printing. Each method provides different advantages for quality, speed, and cost efficiency.

Yes. Apexio Packaging offers both:

  • Digital printing – ideal for short runs, prototypes, and fast turnaround orders.

  • Offset printing – perfect for high-volume orders and premium quality graphics with consistent color accuracy.

Our team will recommend the most suitable printing technique based on your order quantity and design complexity.

Printing

Packaging Types

What types of custom boxes do you manufacture?

We manufacture a wide range of packaging solutions, including:

  • Custom product boxes

  • Corrugated shipping boxes

  • Kraft packaging boxes

  • Rigid gift boxes

  • Mailer boxes

  • Cosmetic packaging boxes

  • Retail display boxes

  • Subscription boxes

  • Luxury packaging boxes

All packaging can be customized with printing, inserts, and special finishing options.

Yes. Apexio Packaging serves businesses across multiple industries, including:

  • Cosmetics and beauty brands

  • Food and bakery packaging

  • Electronics packaging

  • Retail and e-commerce packaging

  • Apparel packaging

  • CBD and wellness products

Our packaging is designed to provide both product protection and strong brand presentation.

Packaging Types

Wholesale

Do you offer wholesale packaging prices for bulk orders?

Yes. Apexio Packaging offers competitive wholesale pricing for bulk orders, helping businesses reduce their per-unit packaging costs while maintaining high-quality materials and printing.

Yes. We support small businesses and startups by offering flexible minimum order quantities and cost-effective printing solutions such as digital printing for smaller production runs.

Wholesale